Absolute Perfection Cleaning, LLC

Frequently Asked Questions

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What geographic area does Absolute Perfection Cleaning serve?

Our residential cleaning services are offered along the Front Range, including the Windsor area, Ault, Severance, Timnath, West Greeley and south Fort Collins, Colorado. For details on our service area, please visit the Contact Us page, and if you're unsure whether your home falls within this area, feel free to give us a call.

Do you also clean commercial properties/offices?

Sorry, not at this time.

How do I know you provide quality cleaning services as compared to others?

All employees of Absolute Perfection Cleaning are personally trained and supervised by owner Susan Scott, so that she can pass along the intricate details necessary to ensuring a quality cleaning job. And because we’re a small, locally owned business, you receive the personal attention that large franchises don’t typically have the resources to offer.

What if I am unhappy with my service? Do you offer a guarantee?

Absolute Perfection Cleaning does guarantee its work. If you are ever unhappy with the cleaning, we ask that you call within 24 hours after the service, to share your concerns so that we can immediately take care of the problem area.

What types of cleaning products do you use?

The products used by our company are very high quality products that we have proven to be effective to complete the cleaning of your home to our company’s expectations. For example, we use a quality wood floor cleaner and conditioner which is highly recommended by wood floor dealers. And all cleaning supplies are provided in the cost of the cleaning of your home so you don’t need to spend the time and money to provide those.

If I have products I prefer will you use those instead of the products you provide?

We will be happy to use any cleaning supplies you like to make the cleaning experience one you will be happy with, if you provide those products for us.

Is Absolute Perfection Cleaning insured in the event that something in my home gets broken during cleaning?

Yes, we carry full liability insurance, and are a bonded company. We cover any breakage that may occur. Additionally, our Workman's Compensation Insurance is paid and up to date, in an effort to protect you in the event an employee is injured in your home.

What should I do with my pets on the days that you’re at my home?

Pets are welcome to roam in the home if they are comfortable with the employees of our business, though most clients do put their pets in their yards while we are at the home.

Is it ok if family members are home during service times?

Many of our clients are at home while we are cleaning, and that is fine with us! Some of our clients even develop close relationships with our cleaners and find that this quickly becomes a nice part of their day.

Are you associated with any professional organizations?

We are members of the Better Business Bureau, which is an organization that promotes healthy business ethics. We are also currently listed on Angie’s List.

How does your company schedule jobs, and are you very often late to jobs?

The jobs are scheduled on a regular basis for all weekly and bi-weekly cleanings. We usually reserve the morning hours for these types of jobs, but will be glad to work with you to accommodate your schedule.

We also offer monthly services that are normally scheduled in the early afternoon. For these, you will be contacted the week before to confirm the date and time. We are very prompt about our schedule, but if it is obvious that we will be late for some reason, you will receive a call to notify you of this.

Do you accept credit cards?

We do not accept credit cards but will be glad to take your check. Many of out clients set up regular payments directly from their banks. In an effort to keep the costs down, we have been forced to avoid taking credit cards

I have had Absolute Perfection Cleaning take care of my cleaning needs for the last year, and I love having them come. I always know the home will look perfect and smell wonderful. It is such a joy to have a team that is as effective and nice as they are. I have never had any problem changing my scheduled cleaning when someone in my family becomes ill. They are very accommodating with all my needs, and really go the extra mile to satisfy their customers.
Mrs. Holders
Fort Collins, Colorado